Focusing on our target audience has always been a priority for BERNAZZOLI ENZO's business strategies. Our qualified human resources provide professional support not only during the software purchasing phase, through increasingly targeted marketing and communications campaigns, telephone operations, and, of course, online services, but also during post-sales, thanks to expert support available by phone for both software installation and use. Every day, data on the software and services used allows us to notify you of regulatory and technological updates, answer your questions, and help us find the right solutions for you. We use the data to inform you about current construction topics and optimize events and professional training services. BERNAZZOLI ENZO processes the data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction. Processing is carried out according to organizational rules and logic exclusively for the specified business purposes. INFORMATION Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 "GENERAL DATA PROTECTION REGULATION" Legislative Decree 30 June 2003, no. 196 "CODE REGARDING THE PROTECTION OF PERSONAL DATA" Contact details of the Data Controller and the Data Protection Officer The Data Controller is BERNAZZOLI ENZO, with registered office at GB Nodari n.15 - 25040 ESINE (BS) ITALY. The Data Subject may contact the Data Controller and the Data Protection Officer directly at the email address: enzo@bernazzoli.it Purpose and legal basis of the processing The data is processed exclusively for the following purposes: Distribution of software, services and data: pre-contractual, contractual and fiscal activities necessary to establish commercial relationships, whether for consideration or not, between the Data Controller and the Data Subject. Support for the use of software, services, and data: The Data Controller provides support to the Data Subject regarding the use, operation, and improvement of the software, services, and data. Direct marketing on software, services, and data: sending the Data Subject (via email, mail, text message, telephone, newsletter) commercial communications and/or advertising materials regarding software, services, and data produced by the Data Controller. For purposes 1) and 2), the processing of the Data Subject's personal data is necessary for: the performance of a contract (software and service license terms) to which the Data Subject is a party or for the implementation of pre-contractual measures; fulfilling the legal obligations to which the Data Controller and the Data Subject are subject. Consent is required for the processing of the Data Subject's data for purpose 3). Categories of Personal Data The categories of data concerning the Data Subject are: data provided knowingly and actively by the Data Subject: personal data and other similar contact data, data required to process payments, data for support; data provided by the Data Subject when using software, services, and data. Software: AP-PENZO Services and Data: BERNAZZOLI ENZO (software installation), sales, e-commerce, telephone support, online support (videos, forums, help, training, remote desktop, chat, FAQs, downloads, notifications), cloud, event registration, freeware and trials, and CV submission. Categories of Recipients of Personal Data In order to achieve the processing purpose, the recipients of the Data Subject's data include, in addition to the Data Controller and its Processors, companies that provide payment, financial, tax, marketing, printing, mailing, and shipping services. Transfer of Personal Data The Data Controller, under no circumstances, carries out or will carry out transfers of data subjects' data to any third country or international organization outside the European Union or the European Economic Area. Personal Data Retention Period The data processed is retained by the Data Controller for the period deemed strictly necessary to achieve the purposes of the processing. Furthermore, data processed for purposes 1) and 2) may be retained for a longer period in order to manage any disputes. Data processed for purpose 3) will be retained by the Data Controller from the moment the data subject provides consent until such consent is revoked. Data Subject Rights The Data Subject is granted the following rights: right of access, i.e., the right to obtain from the Data Controller confirmation as to whether or not personal data concerning him or her is being processed, and, where that is the case, access to the data; right to rectification and erasure, i.e., the right to obtain the rectification of inaccurate data and/or the completion of incomplete data, or the erasure of data for legitimate reasons; Right to restriction of processing, i.e., the right to request suspension of processing when there are legitimate grounds; right to data portability, i.e., the right to receive data in a structured, commonly used, and machine-readable format, as well as the right to transmit that data to another data controller; right to object, i.e., the right to object to data processing when there are legitimate grounds, including data processing for marketing and profiling purposes, if applicable; right to contact the competent data protection authority in the event of unlawful data processing. Obligation to provide personal data. For purposes 1) and 2), providing personal data is a legal and contractual requirement and a necessary requirement for entering into a contract. Failure to provide such data will make it impossible to carry out the activities envisaged for the aforementioned purposes. Chat-bots and Virtual Assistants. The chat service allows us to communicate directly with you in real time. The data provided when using the chat service is necessary for its operation and to allow operators to provide assistance, support, respond to user requests, monitor and improve the quality of the service offered. The information obtained through the chat platform will not be used for marketing purposes. By registering and activating the chat service, you consent to BERNAZZOLI ENZO being implicitly appointed as an external data controller for the data that may be exchanged via our chat platform. INFORMATION ON THE USE OF COOKIES Cookies are small text files that the website visited by the data subject sends to their terminal (usually the browser), where they are stored before being re-transmitted to the same website upon the same data subject's next visit. While browsing a website, the data subject may also receive cookies on their terminal from other websites or web servers (so-called "third parties"), which may contain certain elements (such as, for example, images, maps, sounds, specific links to pages on other domains) present on the website being visited. Publisher's Contacts The publisher of the site is BERNAZZOLI ENZO with: Registered office: Via GB Nodari 15 - 25040 ESINE (BS) Italy Operational headquarters: Via Zerna 4/A - 25040 BIENNO (BS) Italy Cookies installed by the Publisher The cookies installed by the site operator (who may be briefly referred to as the "publisher") are used for the following purposes: Strictly necessary cookies. Strictly necessary cookies enable core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies. Performance cookies. Performance cookies are used to see how visitors use the website, for example with analytics cookies. These cookies cannot be used to directly identify a certain visitor. Targeting cookies. Targeting cookies are used to identify visitors between different websites, for example content partners, banner networks. These cookies may be used by companies to build a profile of visitors' interests or show relevant ads on other websites. Functionality cookies. Functionality cookies are used to remember visitor information on the website, such as language, time zone, and advanced content. Consent to the installation of cookies is not required for the pursuit of purpose 1). Cookies installed by third parties. The site allows the installation of third-party cookies, which have their own privacy policies, which may differ from those adopted by the Publisher. Changing cookie settings. Users can opt out of cookie installation by configuring their browser settings. Below are links to the methods offered by the main browsers: Internet Explorer, Chrome, Firefox, Opera, Safari. However, after this operation, some web page functions may not function correctly. 02/02/2023