Information on the processing of personal data and the use of cookies
Focusing on its target audience has always been a priority for BERNAZZOLI ENZO's corporate strategies. Clients are supported by qualified human resources, professionally, not only during the software purchase phase—through increasingly targeted marketing and communications campaigns, telephone support, and, of course, online services—but also after-sales support, thanks to expert telephone support for both software installation and use.
Every day, data on the software and services used allows us to notify you of regulatory and technological updates, answer your questions, and help us find the right solutions for you. We use the data to inform you about the most current construction topics and better organize events and professional training services.
BERNAZZOLI ENZO processes data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction. Processing is carried out using organizational rules and procedures exclusively for the specified business purposes.
INFORMATION
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016
"GENERAL DATA PROTECTION REGULATION"
Legislative Decree 30 June 2003, n. 196
"PERSONAL DATA PROTECTION CODE"
Contact details of the Data Controller and the Data Protection Officer
The Data Controller is BERNAZZOLI ENZO, with registered office at GB Nodari n.15 - 25040 ESINE (BS), ITALY. The interested party may contact the Data Controller and the Data Protection Officer directly at the following email address: enzo@bernazzoli.it
Purpose and legal basis of the processing
The data is processed exclusively for the following purposes:
Distribution of software, services, and data: pre-contractual, contractual, and tax activities necessary to establish commercial relationships, whether for consideration or not, between the Data Controller and the Data Subject.
Support for the use of software, services, and data: the Data Controller's support activities for the Data Subject in the use, operation, and improvement of the software, services, and data.
Direct marketing on software, services, and data: sending the Data Subject (via email, post, text message, telephone contact, newsletter) commercial communications and/or advertising material on software, services, and data produced by the Data Controller.
In order to achieve purposes 1) and 2), the processing of the interested party's personal data is necessary to:
the execution of a contract (license conditions for the use of software and services) to which the interested party is a party or the execution of pre-contractual measures;
fulfill the legal obligations to which the Data Controller and the Data Subject are subject.
Consent is required for the processing of the interested party's data relating to purpose 3).
Categories of personal data
The categories of data of the interested party are:
data provided knowingly and actively by the interested party: personal data and other similar contact data, data necessary for processing payments, data for support intervention;
data provided by the interested party during the use of software, services and data.
Software:AP-PENZO
Services and Data:BERNAZZOLI ENZO (software installation), sales, e-commerce, telephone support, online support (video, forum, help, training, remote desktop, chat, FAQ, downloads, notifications), cloud, event registration, freeware and trials, CV submission.
Categories of recipients of personal data
In order to achieve the processing purpose, the recipients of the interested party's data are, in addition to the Data Controller and its representatives, also companies that provide payment, financial, tax, marketing, printing, enveloping and shipping services.
Transfer of personal data
The Data Controller, under no circumstances, carries out or will carry out transfers of data subjects' data to any third country or international organization outside the European Union or the European Economic Area.
Period of retention of personal data
The data processed is retained by the Data Controller for the period deemed strictly necessary to achieve the purposes of the processing. Furthermore, data processed for purposes 1) and 2) may be retained for a longer period to handle any disputes. Data processed for purpose 3) will be retained by the Data Controller from the moment the data subject provides consent until such consent is revoked.
Rights of the interested party
The interested party is granted the following rights:
right of access, i.e. the right to obtain confirmation from the Data Controller as to whether or not personal data concerning you is being processed and, where that is the case, to obtain access to it;
right to rectification and erasure, i.e. the right to obtain the rectification of inaccurate data and/or the integration of incomplete data or the erasure of data for legitimate reasons;
right to restriction of processing, i.e. the right to request suspension of processing where legitimate reasons exist;
right to data portability, i.e. the right to receive data in a structured, commonly used and machine-readable format, as well as the right to transmit the data to another data controller;
right to object, i.e. the right to object to the processing of data where there are legitimate reasons, including the processing of data for marketing and profiling purposes, if applicable;
right to contact the competent data protection authority in case of unlawful data processing.
Obligation to communicate personal data
For the pursuit of purposes 1) and 2), the provision of personal data is a legal and contractual obligation and a necessary requirement for the conclusion of a contract. Failure to provide such data will make it impossible to carry out the activities envisaged for the aforementioned purposes.
Chatbots and Virtual Assistants
The chat service allows us to communicate directly with you in real time.
The data provided when using the chat service is necessary for its operation and to allow operators to provide assistance, support, respond to user requests, monitor and improve the quality of the service offered.
The information obtained through the chat platform will not be used for marketing purposes.
By registering and activating the chat service, you agree that BERNAZZOLI ENZO will be implicitly appointed as the external data controller for the data that may be exchanged via our chat platform.
INFORMATION ON THE USE OF COOKIES
Cookies are small text files that a website sends to the user's terminal (usually the browser) when the user visits the website. These files are stored on the user's terminal before being re-sent to the same website the next time the user visits the website. While browsing a website, the user may also receive cookies from other websites or web servers (so-called "third parties"), which may contain certain elements (such as images, maps, sounds, specific links to pages on other domains) present on the website being visited.
Publisher's Contacts
The site's publisher is BERNAZZOLI ENZO with:
Registered office: Via GB Nodari 15 - 25040 ESINE (BS) Italy
Headquarters: Via Zerna 4/A - 25040 BIENNO (BS) Italy
Cookies installed by the Publisher
The cookies installed by the site manager (who may be briefly referred to as the "publisher") are used for the following purposes:
Strictly necessary cookies.Strictly necessary cookies enable core website functionality, such as user login and account management. The website cannot function properly without strictly necessary cookies.
Performance cookies.Performance cookies are used to see how visitors use the website, for example with analytics cookies. These cookies cannot be used to directly identify a specific visitor.
Targeting cookies.Targeting cookies are used to identify visitors across different websites, such as content partners and banner networks. These cookies may be used by companies to build a profile of visitor interests or display relevant ads on other websites.
Functional cookies.Functional cookies are used to remember visitor information on the website, such as language, time zone, and enhanced content.
To achieve purpose 1), consent to the installation of Cookies is not required.
Cookies installed by third parties
The site allows the installation of third-party cookies that have their own privacy policies, which may differ from those adopted by the Publisher.
Changing Cookie Settings
Users can prevent the installation of cookies by configuring their browser settings. Below are links to the methods offered by the main browsers:
After this operation, however, some functions of the web pages may not function correctly.
02/02/2023
